Delivery

For items such as Fabrics, Wallpapers and Accessories wherever possible we aim to dispatch same day, to be delivered next working day. If items are out of stock we will advise you of the expected delivery date. If acceptable, the item will be placed on a˜backorder "If you have more than one item on order, we can arrange to ship the available item straight away and send on the delayed product as soon as it becomes available. You will be able to cancel the out-of-stock item and receive a full refund up until the point it comes back into stock.

For International Destinations outside the EU, please note you will be charged custom fees for purchases entering your country from the UK.  Usually these are payable to the carrier at point of delivery, in some cases the carrier will apply an invoice shortly after delivery. Delivery prices from the UK are calculated on both finished weight and volume

For Made to Measure items please request an estimated timeline at point of order.

Claims for Loss or Damage and Discrepancies of MTM items.

Any claims for loss or damage to a parcel or its contents including discrepancies must be reported to us within 48 hours of receipt of goods. If a parcel is damaged please clearly sign the couriers documents as being damaged. Made to Measure items are non refundable but in the unlikely event there are any defects, we would be happy to rectify them provided they are reported to us within 48 hours of receipt and the item returned to us, in the same condition as received, within 14 days of receipt. It is the buyers responsibility to safely return the item.